Introduction
 Knowledge Management
 Benchmarking
 Key Indicators
 
 

Benchmarking is a powerful tool for acquiring knowledge from within your organization and/or from other organizations.  Benchmarking can significantly fast forward process improvement initiatives and decisions requiring capital investments.

All of our services are based on our proven benchmarking process, which is designed to ensure that the benchmarking initiative yields the specific information needed to successfully implement an improvement.

BTI offers a variety of benchmarking services based on client need.  Our services include training classes, benchmarking project support and project management.  We provide consulting support for:

  • Internal Benchmarking Analyses (for organizations with multiple sites)
    • Best Practices Analyses
    • Quantitative Performance Comparisons
  • External Best Practices Analyses

BTI also conducts competitive benchmarking analyses, which are sponsored by one or more organizations, based on the needs of the sponsor(s).  All are designed to provide the sponsor(s) with the specific information needed to successfully implement performance improvements.  BTI has conducted:

  • Quantitative Performance Comparisons including analyses of performance variations
  • Best Practices Studies
  • Customer Satisfaction Benchmarking Studies

For more information about BTI’s benchmarking services or BTI’s other services, contact us at or call 1-800-265-8254.

 

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